Privacy Policy

1. Introduction

Welcome to MoveX3D. MoveX3D is a 3D creation platform that allows users to upload or capture images of objects and generate interactive 3D models.

We respect your privacy and are committed to protecting the information you provide when using our website and services.

2. Information We Collect

Depending on how you use MoveX3D, we may collect information including:

• Name and account information.
• Email address and authentication information.
• Phone number when provided during account registration.
• Images uploaded or captured for 3D model generation.
• Generated 3D models and related project information.
• Usage information such as credits and generation activity.
• Technical information required to operate and secure the service.

3. How We Use Your Information

We use collected information to provide, maintain, and improve MoveX3D. This may include:

• Creating and managing your account.
• Generating and storing your 3D models.
• Processing uploaded images.
• Managing credits and account usage.
• Providing customer support.
• Improving platform performance and reliability.
• Detecting abuse, fraud, or unauthorized activity.

4. Uploaded Content

Images and files uploaded to MoveX3D may be processed by third-party technology providers when required to generate 3D content.

Users should only upload content that they have the right to use. You are responsible for ensuring that uploaded content does not violate another person's intellectual property, privacy, or other rights.

5. Third-Party Services

MoveX3D may use third-party services for authentication, cloud storage, payment processing, analytics, infrastructure, and 3D model generation.

These providers may process information according to their own privacy policies and terms.

6. Account Security

We take reasonable measures to protect account information and user data. However, no internet service can guarantee complete security.

You are responsible for keeping your login credentials secure and should contact us if you believe your account has been accessed without authorization.

7. Data Retention

We retain account and project information for as long as necessary to provide the service, maintain business records, resolve disputes, and comply with applicable requirements.

8. Your Choices

You may update certain account information through your account. You may also request deletion of your account and associated information, subject to legal, security, and operational requirements.

9. Children's Privacy

MoveX3D is not intended to be used by children who are not legally permitted to use online services in their jurisdiction. We do not knowingly collect personal information from children without appropriate authorization.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page with a revised update date.

11. Contact

If you have questions about this Privacy Policy or how MoveX3D handles your information, please contact the MoveX3D team through the available support channels on the platform.